Terms of Service

Orders & Payments

Orders are subject to review, availability, and payment verification before shipment.

Shipping & Delivery

Delivery times are estimates and may vary depending on destination, customs, and courier conditions.

Returns & Warranty

Returns, refunds, and warranty support are handled according to our published policy pages.

Legal Use

By using our website, you agree not to misuse the site, violate laws, or interfere with our services.

1.1 Eligibility

By using this website, you represent that you are legally capable of entering into binding agreements under the laws applicable in your jurisdiction. If you are using this website on behalf of a company, team, referee association, or other organization, you represent that you have authority to bind that entity to these Terms.

1.2 Updates to These Terms

Reffcom may update or revise these Terms of Service at any time by posting the updated version on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

2.1 Accuracy of Information

We strive to keep product information, specifications, pricing, and availability accurate and up to date. However, occasional errors, omissions, or delays in updates may occur. Information on this website is provided for general reference only and should not be relied upon as the sole basis for purchasing decisions without further confirmation where necessary.

2.2 Product Availability & Changes

All products are subject to availability. We reserve the right to discontinue, modify, limit, or update any product, feature, pricing, promotion, or specification at any time without prior notice.

2.3 Intended Use

Reffcom products are designed for referee communication and related professional or sports use cases. Customers are responsible for ensuring that any product they purchase is suitable for their intended application and local compliance requirements.

3.1 Order Acceptance

After you place an order, you may receive an order confirmation email. This email confirms that we have received your order request, but it does not guarantee acceptance. Reffcom reserves the right to refuse, limit, or cancel any order for reasons including but not limited to product unavailability, pricing errors, suspected fraud, or shipping restrictions.

3.2 Payment Authorization

By submitting payment information, you represent that you are authorized to use the chosen payment method and authorize us to charge the full order amount, including shipping fees, taxes, or other applicable charges shown at checkout.

3.3 Billing Information

You agree to provide accurate, complete, and current billing, contact, and shipping information when placing an order. Reffcom is not responsible for delays, failed delivery, or additional charges caused by inaccurate customer-provided information.

4.1 Shipping Policy

Shipping methods, estimated delivery times, customs arrangements, and other logistics details are described on our Shipping Policy page. Delivery timeframes are estimates only and may vary depending on destination country, courier performance, customs clearance, public holidays, weather, and other factors beyond our control.

4.2 Duties, Taxes & Import Charges

For some destinations and shipping methods, duties or import taxes may be prepaid by us; for others, they may be payable by the customer. Please refer to the Shipping Policy or contact us before ordering if you need confirmation about taxes, VAT, or customs responsibility for your destination.

5.1 Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy. Please review that policy carefully before making a purchase.

5.2 Warranty Service

Warranty coverage for eligible products is subject to our Warranty Policy. Warranty claims may require proof of purchase, order details, photos, videos, and other information reasonably requested by our support team.

6.1 Ownership

All content on this website, including text, graphics, product descriptions, layout, branding elements, logos, images, downloads, and other materials, is owned by Reffcom or used with permission and is protected by applicable intellectual property laws.

6.2 Restrictions

You may not reproduce, republish, copy, distribute, modify, scrape, frame, or commercially exploit any content from this website without our prior written consent, except for normal personal browsing and purchasing use.

To the maximum extent permitted by law, Reffcom provides this website and related content on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Reffcom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, purchase of products, inability to use the website, delivery delays, wireless signal limitations, loss of business, loss of profits, or loss of data, except where such limitation is prohibited by applicable law.